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Online Privacy Policy


Welcome to controldiscovery.com

Control Discovery, Inc. "CDI" respects your privacy. Throughout our business, we will only collect, store and use your personal information for defined purposes. We use your information to support and enhance our relationship with you, for example, to process your purchase, provide services and support, and share product, service and company news and offerings with you. We do not sell your personal information. We only share your personal data outside CDI with your consent, as required by law or to protect CDI , its customers, or the public, or with companies that help CDI fulfill its obligations with you, and then only with partners who share CDI 's commitment to protecting your privacy and data. At any time you may contact CDI with any privacy questions or concerns you may have. You also may ask at any time to see the data you have given us and request correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.


Privacy and Data Security

At CDI, your right to privacy and data security is a primary concern. That's why, when you visit controldiscovery.com, we help you maintain control over your personal data on the Internet. Below are the guidelines we use for protecting the information you provide us during a visit to our Internet site controldiscovery.com.


CDI only asks for specific types of personal information

In a few areas on our Web site and online customer support tools, we ask you to provide information that will enable us to enhance your site visit, to assist you with technical support issues or to follow up with you after your visit. It is completely optional for you to participate.

For example, we request information from you when you:

  1. Request a quote
  2. Place an order
  3. Provide feedback in an online survey
  4. Request e-mail notification of your order status
  5. Subscribe to a newsletter or a mailing list
  6. Fill out a support request

In each of the instances above, we may ask for your name, e-mail address, phone number, address, type of business, customer preference information, customer number as well as other similar personal information that is needed to register or subscribe you to services or offers. If we ever ask for significantly different information we will inform you. In the case of newsletters or mailing lists, you will be able to "unsubscribe" to these mailings at any time.


CDI only uses your personal information for specific purposes

The information you provide will be kept confidential and used to support your customer relationship with CDI . Among other things, we want to help you quickly find information on controldiscovery.com and alert you to product upgrades, updated information and other new products and services from CDI . Agents or contractors of CDI who have access to your personal information and prospect information are required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for CDI . CDI may enhance or merge your information collected at its site with data from third parties for purposes of marketing products or services to you.

In addition, CDI may be required to disclose personal information in connection with law enforcement, fraud prevention, regulation, and other legal action or if CDI reasonably believes it is necessary to do so to protect CDI , its customers, or the public.


You can opt-out of receiving further marketing from CDI at any time

Periodically, we may send you information about our various products and services, or other products and services we feel may be of interest to you. Only CDI (or agents working on behalf of CDI and under confidentiality agreements) will send you these direct mailings. If you do not want to receive such mailings, simply tell us when you give us your personal information. Or, at any time you can easily opt-out of receiving further marketing from CDI by clicking here.


CDI will not disclose your personal information to any outside organization for its use in marketing without your consent

Information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation without your consent. Your information may be shared with agents or contractors of CDI for the purpose of performing services for CDI .


Web Site Traffic

CDI may track domain names, IP addresses, and browser types from people who visit CDI 's Web site. We use this information to track aggregate traffic patterns throughout the controldiscovery.com site. Such information is not correlated with any personal information.


Use of "Cookies"

A "cookie is a small data file transferred by a website to your computer’s hard drive. CDI or its service providers send cookies when you surf our site or sites where our ads appear, make purchases, request or personalize information, or register yourself for certain services. Accepting the cookies used on our site or sites where our ads appear may give us access to information about your browsing behavior, which we may use to personalize your experience. Cookies are typically classified as either "session" cookies or "persistent" cookies.

You can find information on popular browsers and how to adjust your cookie preferences at the following websites:


Web beacons

Some CDI and third-party Web pages and HTML-formatted email use Web beacons alone or in conjunction with cookies to compile information about your website usage and your interaction with email. A Web beacon is a small, often invisible graphic image. Web beacons can be used to identify the time, date, and description of a page view where the Web beacon is placed.

You may be able to disable Web beacons in email messages by not downloading graphic images contained in the message you receive.

If you choose to receive marketing emails or newsletters from CDI, CDI may automatically collect personal information about you. For example, through Web beacons and personalized URLs embedded in these emails or newsletters, CDI can track whether you’ve opened those messages and whether you’ve clicked on links contained within those messages.

For more information on embedded Web links, see below.


Embedded Web links

Emails from CDI often use links designed to lead you to a relevant area on the Web, after redirection through CDI's servers. The redirection system allows CDI to change the destination URL of these links, if necessary, and to determine the effectiveness of our marketing initiatives.

In emails, such web links may also allow CDI to determine whether you have clicked a link in an email, and this information about the interaction may be connected to your personal identity. If you do not want CDI to collect information about the links that you click, you can change your choice about how you receive communications from CDI (i.e. choose a text-based version of the message where available) or choose not to click links in an email that CDI sends


CDI ads on third-party websites

CDI contracts with service providers to place ads on websites owned by third parties. The service providers send cookies from and use Web beacons on these third-party websites. The cookies and Web beacons may enable CDI to collect information about the pages you viewed and the links you clicked.


Third-Party Sites

Please be aware that other web sites that may be accessed through our site may collect personally identifiable information about you. This privacy statement does not cover the information practices of those third-party web sites linked to controldiscovery.com.

If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your personal information, CDI cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.


Children's Privacy (Age 12 and Under)

CDI takes children's privacy seriously.

CDI does not seek to collect personal information about children through its Web site.  If we become aware that a person submitting personal information to us through any part of our Web site is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties.


Other Web sites

CDI 's Web site contains links to other Web sites that are not operated by CDI . CDI is not responsible for the privacy practices of the Web sites that it does not operate.


CDI wants to help you keep your personal information accurate

You can request the individual information that CDI has collected by submitting a request .

Last Revised:  September 5, 2009

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