Control Discovery

Proven Solutions for Enterprise Compliance

Quality Questions for the Electronic Discovery RFP

The key quality issues facing the electronic discovery industry today relate to conflicts between electronic discovery vendor capabilities and the content of client data. As the volume of electronic discovery data has grown, so too have the number and severity of quality issues.

However, there are still many basic quality challenges that occur solely within the electronic discovery vendor's operations. A carefully designed RFP process can help clients identify many of these issues before they make their final vendor selection.

Here we provide “early indicator” questions relating to the most problematic areas of electronic discovery processing. We present a series of suggested RFP questions and explain the relevance of each question.

This document is not meant to be exhaustive, and your client may be best served by a more extensive or more tailored list of questions. We offer this document as one way to try to work toward error reduction in your electronic discovery efforts.